How can we help?
Most answers are below. If you are still stuck, send us a message — in the live store, a human replies within one working day.
Orders & delivery
Books arrive in your Library the moment checkout completes. If a title is missing, check you are signed in with the email used at checkout.
Open my library →Payments & refunds
Demo checkout never charges you. In the live store, failed payments are auto-refunded by the gateway; wrong-title purchases can be refunded within 7 days.
Read the refund policy →Reading & formats
EPUB for phones and e-readers, PDF for study and printing. Both are usually included in one purchase.
Formats explained →Account help
Sign in, reset a forgotten password, find your orders and wishlist — all from Your Account.
Go to my account →Selling on Mahira
Royalties, publishing steps and the seller dashboard — everything an author needs to start.
Seller guide →Technical trouble
A file will not open? Try re-downloading from your Library, or open it in a different reading app. Still stuck? Write to us below.
Contact us →Frequently asked questions
Instantly. As soon as checkout completes, the book appears in your Library (top right, after you sign in). From there you can read it in the browser or download the PDF/EPUB file to your device.
Contact us
Email: care@mahiracapital.in · Call: +91 99283 46872 / +91 77930 96127 · Hours: Mon–Sat, 10 a.m.–6 p.m. IST